Back for a second time this time my daughter. Absolutely love this place. This time my only gripe is that there is not enough seating for the volume of clients and the game room is closed. I get it though and know it’s due to COVID. Still the best orthodontic office around. The staff is beyond friendly and the doc is even better.
Would give them all the stars in the universe if I could, Family Orthodontics deserves all of them. Miss Lety & Veronika were outstanding. Shoutout to their Team
Great experience, look forward to the next 24 months
Staff is great!
The Staff got me in quickly, and it was a smooth easy process. Vantressa put my Braces on, it was a great experience. My mouth does not hurt, and I watched her work prior to me. I was hoping that she would be the one to put my Braces on. I was so excited when she called my name, and I felt comfortable after watching her work.
My daughter goes here and have been for about year. The doctor here is soooooo nice and friendly. I appreciate him and his staff.
This last experience was a very good one Tawanna was very good.
Dr. Bussey and his staff were amazing. They explained everything to me about my treatment plan and made me and my children completely comfortable.
Getting my braces was quick & easy. I had visits with 2 other dental offices & appointments for 3 more. This is the only place that verified my insurance on the spot! Other places told 30 days or up to 3 months. Great payment plan I really like my dental hygienist I asked to only see her for my visits. I only gave them 4 stars because most of the administrative/front desk lack customer service skills, they are very rude. Let’s not talk about the phone, I absolutely hate talking to them. They are worse than the front office, I have been yelled at & someone had hung up in my face while confirming my appointment. As I said I had called several offices & when she called I asked where located. I’m tired of typing. The office is close to my home otherwise… oh & the office is very clean. 2 1/2 more years…
I’m a little late with this post. My daughter needed to get an ortho appliance put in and my family was going on our summer trip; international, so I asked if her appliance could be put in after we came back from vacation. Griselda was so wonderful assisting me with this request and we were able to wait.
Family Orthodontics was amazing when my daughter needed braces at 9 years old. Now my son is 15, and receiving braces from Family Orthodontics. I recommend them to anyone needing an orthodontist.
The staff is friendly and polite. The service is excellent.
I’ve been going to Family Orthodontics for 6 years, and although I’ve seen plenty of staff come and go, I must say that the entire experience has been so amazing and I have never had an issue! The staff are so welcoming with all their patients— I have always been welcomed with a smile! I have also shadowed the orthodontist, Dr. Bussey, and I have witnessed first-hand how astounding and thorough he is with his work. He and all the other staff are so patient and careful with every case they take on. They have given me so much confidence in my smile and, after getting my braces off, I haven’t stopped showing off my teeth! I thank Family Orthodontics so much, and I highly recommend!!
Dr. Bussey is kind and knowledgeable. His team is freest; always personable and sweet. The practice is busy, so scheduling can be a few weeks out, but always worth the wait. Very pleased with my results and care here.
Excellent place to get your Invisalign done. Had a great experience with Dr. Couch and his team. Pretty much like all his staff.
Quick, friendly, and attentive. Thanks for all you do!
Dr Bussey and the rest of team are truly amazing. Dr Bussey observed an issue that wasn’t corrected during my first orthodontist treatment. He immediately begin to put his heart and soul into making the correction. He truly was God sent. I’ve never met an orthodontist that showed great compassion in what they do. Needless to say my teeth are the bomb!!! I’m truly blessed and grateful to have met him! Keep changing smiles Dr Bussey!!!
The entire staff was very friendly and welcoming. 10/10
Final day of Invisalign today and super happy with the results. Kudos to Dr. Couch and his entire staff!!! Everyone is super friendly, very helpful and so professional!
Once Doctor Bussey took over my treatment after I’ve been a patient for 3 years. My experience at family orthodontics was immediately transformed and I was more than a satisfied patient. Dr.Bussey made my time at family orthodontics a comfortable, fun and learning experience and made sure I was satisfied at the end of every appointment from the time when I was getting adjustments to fully coming out of my braces. My whole family has been referred to family orthodontics by myself and has also been very pleased with the service thank you so much Family orthodontics and a special thanks to Dr.Bussey I’m in love with my smile now!!
Sheila was awesome. Very thorough and complete in the information. I look forward to doing business with them in the future.
Awesome experience, left with a great smile :)
All the staff is awesome. My favorite well our (me and my kids) favorite and vip to us is Ashley. Dr does great all the time as well. Office is always clean and smells good. My family is happy we have no complaints at all.
Great service.. Mrs. Shelia and Dr. Harris were very nice and professional!..
I had such a great experience with Sheila and Dr.Harris, they are truly a great team. Can’t wait to get started and I hope the energy continues 💜
So great! I couldn’t be happier with my teeth and my experience. Very attentive , thorough, and timely ! Always so kind and are more than willing to accommodate you and your requests! Overall , I highly recommend this office and the Fayetteville office !
I highly recommend them! Both our boys are under their care. I am amazed at the before and after, I appreciate their expertise. Dr Couch and the entire staff are warm and friendly, simply the best!
Sheila was very professional and down to earth. She was relatable and easy to talk to about our concerns.
Every one so nice and helpful, throne whom put the braces on was wonderful. So helpful in how to care for her teeth afterwards and even gave tips on the best place to get water picks as well telling us about supper floss to make it easier. All together there all so nice .one of the best thing was they do have emergency care after hours .I'll never forget that .the lady dropped her family time out rushed to our Rescue Rescue. Love love the one in McDonough GA. Thank you all so much.